Dataoorts FAQs
Nova Instances are NVLink-powered GPU VMs designed for efficient training and fine-tuning of AI models.
X-Series Instances, operating on our new advanced Super DDRA cluster, Are optimized for compute-intensive workloads, making them ideal for tasks such as fine-tuning and training large AI models.
DMI stands for Dataoorts Machine Image. It’s the base snapshot image used by instances before spinning up, and you have the flexibility to choose your preferred DMI according to your needs before spinning up the instances.
Yes, At Dataoorts AI we offer API access to top open-source AI models at the most affordable rates. Learn more about model inference, pricing, and other details Here.
Yes. We do provide on-demand pricing as well as reservation too.
GPU VMs and Bare Metal Servers.
Advanced GPU Virtualization Technology, Learn More About DDRA Here.
You can access your instance using Key based SSH. After that, you can modify the configs to your preferred method of access.
Yes, you have root-level access to your instances, and your instances are virtualized via DDRA. We provide instances for learning, training, and performing other industry-level tasks.
Yes, you can — there are no limitations. The GPU instance is fully dedicated and exclusively assigned to you.
All resources are detailed in the pricing section for each GPU instance. You can also adjust your storage volume size as needed — we’re flexible.
It’s completely free, We don’t charge any platform, support or service fees.
All prices are inclusive of taxes — what you see is what you pay. You’ll only need to cover a small payment processing fee.
We accept all major payment methods, including cryptocurrency, UPI, credit and debit cards. We also support PayPal for users who don’t have access to these options, though we recommend using one of the primary methods above. For large-scale requirements, we also accept direct bank transfers. Our payment partners are Cashfree and Cryptomus.
We do not offer refunds, as GPU resources are costly and allocated upon purchase. We appreciate your understanding and encourage you to review your selection carefully before completing the transaction. If you have any concerns, feel free to reach out to our support team at [email protected].
However, in the event of any server-related issues, we provide refunds as applicable.
Our GPU VMs come with DMI images that are pre-configured with Docker, NVIDIA, CUDA, and various AI modules. The Custom Image option is available exclusively for Reserved GPU Instances.
To delete your account and permanently remove all linked data, please visit https://cloud.dataoorts.com/delete_account
We do not offer a free trial, but you can get started with as little as $5. Our pay-as-you-go model ensures that you only pay for the GPU resources you rent and use.
Deletion is permanent, and data cannot be recovered. After deletion, no further charges apply.
Our cloud infrastructure is highly secure. All GPU servers operate in Tier 3 or higher data centers that adhere to strict international data protection guidelines.
Yes, you can book your GPU cluster here.
The threshold balance is $0.79 for GPU Cloud and $0.15 for Serverless Cloud. If your balance falls below this amount, you will receive a notification beforehand, and your instances may be automatically terminated shortly after. Please ensure sufficient balance credits to continue using our services.
If your desired instance type is currently unavailable, you can wait and try again later. However, we offer a wide range of GPU instances at highly affordable rates. You can explore and spin up a different GPU instance with similar or better resources to meet your needs seamlessly.
To spin up an instance, your balance must meet two conditions:
- Cover at least one hour of runtime – Your balance should be enough to sustain the instance for at least one hour, based on its maximum price.
- Be above the threshold limit – Your balance should be greater than the set threshold to avoid any interruptions.
This ensures a smooth experience without unexpected terminations. If your balance is low, we recommend topping up in advance to keep your instances running without issues.
We provide GPU instance rentals and serverless services globally, with our headquarters based in Prayagraj, India.
If you don’t see your question here, feel free to reach out to us at [email protected]. We’ll be happy to assist you.
